Your personal data is handled with the highest standards of care at tbbaje. This policy explains exactly what we collect, why we collect it, and how it is kept secure on Bangladesh's trusted online casino platform.
Six core principles that guide the way tbbaje handles your personal information every single day.
tbbaje collects only the personal data that is strictly necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for its own sake.
All data transmitted between your device and tbbaje servers is protected by industry-standard SSL/TLS encryption. Stored data is secured using encrypted database architecture.
tbbaje does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used solely for platform operation purposes.
You retain the right to access, correct, or request deletion of your personal data at any time. tbbaje provides clear processes for exercising these rights through our support team.
tbbaje retains personal data only for as long as it is needed for operational, legal, or regulatory purposes. Once the retention period expires, data is securely deleted or anonymised.
Promotional communications from tbbaje are always opt-in. You may withdraw consent for marketing emails or SMS messages at any time by contacting our support team or adjusting your account preferences.
This Privacy Policy ("Policy") describes how tbbaje ("tbbaje", "we", "us", "our") collects, processes, stores, shares, and protects personal data relating to individuals ("you", "your") who access or use the tbbaje Platform at https://tbbaje.app and any associated mobile applications or services (collectively, the "Platform").
tbbaje is committed to protecting your privacy and handling your personal data with transparency and integrity. This Policy is drafted in plain, accessible English and is intended to give you a clear understanding of your data rights and our data practices. Please read it carefully before registering an account or making use of any tbbaje service.
Your Consent: By creating a tbbaje account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree, please discontinue use of the Platform immediately.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and tbbaje.
tbbaje is an online casino and sports betting platform operating primarily for players based in Bangladesh. The Platform offers a wide range of services including casino games, live dealer tables, sports betting markets (with a particular focus on cricket and football), and instant mobile wallet payment processing via bKash, Nagad, Rocket, and Upay.
For the purposes of this Policy, tbbaje acts as the data controller in respect of all personal data collected through the Platform. As data controller, tbbaje is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing complies with applicable data protection principles.
If you have any questions about who controls your data or wish to exercise any of your data rights, you may contact our support team at [email protected].
tbbaje collects the following categories of personal data in the course of providing the Platform and its associated services:
Sensitive Data: tbbaje does not intentionally collect special category personal data (such as health information, biometric data beyond identity verification selfies, or data revealing racial or ethnic origin) unless strictly required for a specific legal or compliance purpose and with your explicit prior consent.
tbbaje collects your personal data through the following channels:
tbbaje uses your personal data for the following defined purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration & identity data |
| Age verification and KYC compliance | Identity data, KYC documents |
| Processing deposits and withdrawals | Financial & transaction data |
| Providing casino games and sports betting services | Gameplay & betting data |
| Fraud detection and prevention | Technical data, financial data, identity data |
| Responsible gaming monitoring | Gameplay data, financial data |
| Customer support and dispute resolution | Communications data, account data |
| Marketing communications (with consent) | Registration data, gameplay preferences |
| Platform improvement and analytics | Technical data, gameplay data (anonymised) |
| Legal and regulatory compliance | All categories as required |
tbbaje does not use your personal data for automated decision-making that produces significant legal effects on you without human oversight. Where automated systems flag an account for review (e.g., fraud detection), a human member of the tbbaje compliance team will conduct a manual review before any adverse action is taken against your account.
tbbaje processes your personal data on the following legal grounds:
tbbaje does not sell your personal data to any third party. tbbaje may share your personal data with the following categories of recipients only where necessary and appropriate:
To process your deposits and withdrawals, tbbaje shares necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These processors act as independent controllers for their own services and are subject to their own privacy policies.
Third-party game software providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi receive game session data necessary to operate their respective games within the tbbaje Platform. These providers are bound by contractual data processing agreements with tbbaje.
tbbaje may engage third-party identity verification and fraud detection service providers to assist with KYC processes. These providers process personal data on tbbaje's behalf as data processors and are contractually bound to process data only in accordance with tbbaje's instructions.
tbbaje may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required by applicable law, a court order, or a regulatory directive. tbbaje will comply with any such legally enforceable demand, and will notify you of such disclosure where permitted by law to do so.
In the event of a merger, acquisition, asset sale, or corporate restructuring involving tbbaje, personal data held by tbbaje may be transferred to the relevant successor entity. You will be notified of any such transfer and any material changes to how your data is processed as a result.
No Third-Party Advertising: tbbaje does not share your personal data with third-party advertising networks, social media platforms, or data brokers for advertising or profiling purposes.
tbbaje uses cookies and similar technologies to operate the Platform effectively and to improve your experience. The following categories of cookies are used:
These cookies are essential for the Platform to function correctly. They enable core features such as account login sessions, security tokens, and navigation. These cookies cannot be disabled without impairing core Platform functionality.
tbbaje uses analytical cookies to understand how players interact with the Platform — which pages are visited most frequently, where users encounter errors, and how the overall service can be improved. Data collected via analytical cookies is aggregated and anonymised where possible.
Functional cookies remember your preferences — such as your preferred language, display settings, or recently played games — to provide a more personalised experience on subsequent visits.
You may adjust your browser settings to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies will affect your ability to log in and use core Platform features. Instructions for managing cookies are available in your browser's help documentation. tbbaje does not currently respond to browser "Do Not Track" signals at a technical level, though we do honour your cookie consent preferences where these are recorded.
tbbaje retains personal data only for as long as is necessary for the purposes described in this Policy, and in compliance with applicable legal and regulatory retention obligations. The following retention principles apply:
Upon expiry of the applicable retention period, personal data is either securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual.
tbbaje implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
No Absolute Guarantee: While tbbaje employs industry-standard security practices, no internet-based system can guarantee absolute security. You play a part in keeping your account secure by maintaining a strong, unique password and not sharing your login credentials with any third party.
As a data subject, you hold the following rights in relation to your personal data held by tbbaje. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. tbbaje will respond within a reasonable period and in any event within 30 days of receiving a valid request.
Identity Verification: For security purposes, tbbaje may require you to verify your identity before processing a data rights request. This is to prevent unauthorised access to your personal data by third parties.
The tbbaje Platform is strictly intended for adults aged 18 and above. tbbaje does not knowingly collect, process, or retain personal data from individuals under the age of 18. If tbbaje becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed without notice.
Parents and guardians are responsible for monitoring and controlling their children's access to online platforms, including tbbaje. If you believe that a minor has registered an account on the tbbaje Platform, please contact us immediately at [email protected] so that the matter can be investigated and resolved promptly.
18+ Only: Access to the tbbaje Platform by persons under 18 years of age is strictly prohibited. Age verification checks are conducted as part of the KYC process, and tbbaje reserves the right to request proof of age from any player at any time.
tbbaje's primary player base is located in Bangladesh, and the Platform is designed with Bangladesh-market players in mind. However, certain third-party service providers engaged by tbbaje — including game providers, KYC verification services, and cloud infrastructure providers — may process personal data outside Bangladesh.
Where personal data is transferred internationally, tbbaje takes appropriate steps to ensure that such transfers are subject to adequate data protection safeguards, including contractual data processing agreements that impose obligations on the receiving party equivalent to those described in this Policy.
By using the tbbaje Platform, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions where necessary for the provision of the Platform services, subject always to the safeguards described above.
tbbaje reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements, Platform functionality, or our data processing practices. When a material change is made, tbbaje will provide reasonable notice by displaying a prominent notice on the Platform or by sending a notification to the email address registered to your account.
The "Last Updated" date at the top of this Policy will be revised each time a change is made. We encourage you to review this Policy periodically to stay informed about how tbbaje protects your personal data. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the way tbbaje handles your personal data, please contact the tbbaje data protection team. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days.
Support email: [email protected] (plain text — not a clickable link)
Our support team is available 24 hours a day, 7 days a week via the live chat feature within the Platform, accessible after logging in to your registered tbbaje account. For formal data rights requests, written communication via email is preferred to ensure a clear audit trail.
Response Commitment: tbbaje treats all privacy-related enquiries with the utmost seriousness. If you are not satisfied with our response to a privacy concern, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
With your privacy fully protected by tbbaje's security framework, dive into 500+ casino games, live cricket betting, and instant BDT payouts. For adults aged 18 and above only. Please gamble responsibly.